BP
Brenda P

1 reviews | Active since Jun 2013

01 Nov 2015, 07:58

A BIG MISTAKE

I want to apologise profusely to the sales lady plus the managers at Somerset West Mr Price at Home.<br> My sister and I bought so much stuff together, that when I got home and looked at my slip I incorrectly saw which I thought was a cushion, when I unpacked all my packages, I could not find any item for the price, and thought straight away it was a cushion by the explanation on my slip.<br> <br> I was called straight away by so many wonderful people to correct and help me sort this out, I have never been so impressed. <br> <br> I went to to Retreat shop where Candice the manager explained to me it was not a cushion I was charged for it was an ironing board cover. I looked in my car and there is was under the seat. I remembered it immediately, as it is stunning. <br> <br> I therefore wrongly accused the poor sales lady of charging me incorrectly, and want to apologise to all involved for my mistake.<br> <br> Feeling like a real idiot...but thanks for all your help, your company has impressed me greatly, and I LOVE Mr Price.<br>

0
Replies (1)
Mr Price Home
Mr Price Home's reply02 Nov 2015, 10:55
Official
Hello brenda fassie,

Thank you so much for the feedback, we will pass this on to Management.
We appreciate you getting back to us and so glad that this has now been resolved.

Many Thanks
Mr Price Home