1 reviews | Active since Jun 2015
8 week (AND COUNTING) delivery on a couch
I placed an order (and PAID) with Mr Price Home for an L shaped couch 6 weeks ago. Majority of people advised me not to as their delivery times are poor, and true to form I am still sitting on my lounge floor - with no feedback or guarantee when to expect a delivery.<br> <br> Delivery Time of Disappointments:<br> 1. wait 2 weeks for availability of stock<br> 2. wait another week for delivery<br> 3. Item cannot be delivered because it's damaged... (they must be shipping rejects)<br> 4. Only half the couch has been shipped<br> 5. Call customer care and they promise to sort it out and replenish the order<br> 6. No response a week later, I call to follow up - they forgot to place the order for a new couch.<br> 7. No stock of couches, have to wait 2-3 weeks for the new couch.<br> 8. A week later and no feedback on when to expect the couch to be delivered.<br> 9. Phone Mr Price canal walk for an update 3 times this morning, no answer.<br> <br> Clearly Mr Price Home gladly accepts your money for a couch, gains interest on it for 2 months, while you sit on the floor of your lounge for 8 weeks.<br> <br> NO FEEDBACK, NO RESPONSE, NO DELIVERY DATE!<br> <br> I will never order anything from then again!
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by Management who will handle this matter personally with you.
Many Thanks
Mr Price Home
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by Management who will handle this matter personally with you.
Many Thanks
Mr Price Home
