MB
Michelle B

1 reviews | Active since Feb 2013

04 Jan 2016, 12:51

7 x Brand New Curtains with FAULTS

Purchased 7 Drops of curtains. EVERY SINGLE CURTAIN HAS A FAULT IN IT. We took down all the curtains we were replacing and started putting up the new curtains, this is when we found runs in 5 of the curtains. On the other 2 curtains the finish is **********. Sewing not finished correctly. When someone is paying R400.00 PER CURTAIN this is NOT what is expected!! Surely these curtains should go through a quality check before being sent to a store. We have always purchased our curtains from Mr Price but that is now going to change.

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Replies (1)
Mr Price Home
Mr Price Home's reply04 Jan 2016, 14:48
Official
Hello missybird,

Please accept our sincerest apologies regarding the quality of the items you have received, we truly understand your frustration and we thank you for bringing this to our attention. Please return your items to the nearest Mr Price Branch so the Manager can forward them on to our Quality department.
Many Thanks
Mr Price Home.