1 reviews | Active since Jul 2015
5 days and online purchased gift card still not de
I purchased a R1000 gift card for someone online as i am currently overseas on 23/7/15.<br> The money was deducted from my bank account immediately.<br> That evening the card still hadn't been delivered via mobile as I requested and online it just says 'submitted'. I made contact with an agent online, Maria. She said 24 hours. The next day after 24 hours still nothing. Made contact online with Renai, he said I had to wait until Monday 27/7 then it will be done immediately as he has escalated the problem. Monday.,...nothing...Tried to make contact online again and I was unable. Sent email and logged message online, still no response.<br> Today is 28/7/15. I have emailed again, still no response and my card still hasnt been delivered. ? have had no feedback from Mr Price on any logged queries.<br> I am also unable to call the customer service number from overseas as it is toll free.<br> I have tried the other numbers online provided for Mr Price and Mr Price home, but there has been no answer.<br> <br> order: *** <br> email ***<br> email ref 2: (#338308)<br> <br> I keep getting mails that say I will have feedback within 24 hours, this is not the case.<br> It has now been 5 days......<br> <br> <br> <br> [Email Removed]
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price Home
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price Home
