Extremely poor service

Yes, as you say "I" was in contact with your team after multiple attempts only to get a run around and different versions of what is going on. 19 October and still waiting for the couriers to make contact.... Anyhow, custom size? 3/4 xl was a size listed on your site and not a custom size as you say? Funny how there was no reviews of your company for months and suddenly after a real review there is muliple excelent reviews in the same week. Like you said, al you had to do was just play open cards from the start. What was the most frustrating was getting multiple versions of what is happening from your team and then going on the BS versions, making arrangements on my side only to receive radio silence from you and your team. I dont care about how much time you took. I have a bed, not like I am sleeping on the floor. If I was told we are busy, it is taking longer than expected. Wont be ready before blah..... but instead delivery date 8 October with atleast 3 emails confirming this day as it approached. Took leave and waited like an idiot. Called, emailed, called and called.... nothing. Eventually wrote a review. Finally someone picked up a phone. Promice to look into it. No feedback, called again and again and emailed and eventually someone tells me it is at couriers around 13 October, 15 October called again only to hear it was delivered at couriers 15 October. Today 19 October. Was a weekend between 15-19 October, still waiting for the couriers to reach out as I dont know which courier or have a number to call them for an update. So lets see how it goes during this week.