1 reviews | Active since Jan 2017

10 Jun 2017, 19:32

Zero care for their customers

<p>I've been a client of MrD since they started. I ordered from a restaurant via MrD. This meal was supposed to be for my family to break their fast. The food was delivered timeously, but the food looked absolutely disgusting and wasn't packaged properly. I called in and explained how it should have been packaged and the agent said she had arranged for the restaurant to redo the order. </p> <p> </p> <p>When the second attempt was delivered it looked even worse. The food actually looked like puke. I called again and both Akeem and Rowan were completely unhelpful. Their proposed "solution" was that I would have to deal with the restaurant and basically beg for a refund. MrD just passed the buck and told me there was no refund and I could do with the food as I wished. </p> <p> </p> <p>Look how easy it is to lose a loyal customer. Never again. </p>

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