Worst Manager experience in a VERY long time

Placed order using iphone app, my card was charged immediately, but order didnt arrive after 1 hour. I called them , and turns out there was a technical error (why are THEY monitoring this!) and my order needed to be replaced and scheduled for another 1 hour delivery time. No offer of compensation, I had to ask for it, and eventually got offered R50 off next order (where I would have to pay R20 delivery anyway!)... manager experience was shocking, barely comprehensive spoken English, couldnt care less that I was unhappy, and just shrugged and tried to get me off the call as quick as possible.

R50 coupon didnt arrive (they said via email) so I had to CALL THEM back to ask for it, and have another fight whilst the investigated it.

All in all, I'm done with ever using this company again - rather use Uber Eats, Orderin or Delivery Xtreme! Who needs this disgusting attitude from people who your business forms their bread and butter!