Why do we bother ordering

Why do we even bother ordering.

I really think hello peter must make it possible not to award any stars because today nothing was achieved in this food delivery business. An order was canceled by the driver within the time. I had also communicated on the phone with driver to give sometime as I was down my street and still the order was canceled. I'm really annoyed because why did I call him. Anyway it's now 20:52 I have no food or refund ' that was supposed to be in my account in an hour . The purchase was done in seconds. Customer care is useless the indication of a failed service provider is one with a customer care line that keeps you on hold for 10min and still no assistance