Think again before using Mr Delivery - You WILL be next.

Today I placed 2 separate orders with Mr Delivery. The first order was delivered. I did not receive my 2nd order. I then logged a query with 2 different agents stating that the driver did not call either like they normally do. The response from both agents: After reviewing your complaint, I can confirm that the driver was at the exact delivery location, based on his GPS coordinates. The driver also reached out using the driver chat available on the app. I will therefore not be offering any compensation for this order. This chat session has now ended.

I asked both agents so what happened to my 2 meals I paid for, if the driver did not deliver it. No response. In other words the driver can then do with it as they please.

There is no option to escalate the matter. I was a loyal customer, frequently using their service. I will therefore no longer make use of their service since I forfeited my order and somebody was enjoying my meals.