Their system is failing everyone with special dietary requirements and they are not willing to own up to it

Twice now I have ordered breakfast through Mr. D. Twice I asked for the bacon to be replaced with sautéed mushrooms. Twice their system failed to capture the request on the order. Twice I had bacon delivered that I do not eat.

This morning it happened the second time. After sending through the screenshot of it in my trolley they again say that the system did not capture it, therefore (according to them) the correct order was delivered.

Thankfully I have no food allergies, otherwise I could have died!