Thank you Sinesipho

Subsequent to my poor whatsapp experience with the 2 agents Saskia and Lynne, I then managed to find an email address. I sent an email and received a favourable response from Sinesipho.N. It was then detected that the driver delivered the items prematurely. As a result, I was then compensated with a full credit into the credit wallet. Thank you Sinesipho for resolving the matter.