TERRIBLE SERVICE

ORDERED FOOD AT 11AM SET TIME FOR FOOD RO BE DELIVERED WAS 11;39 IT IS 12;24 STLL HAVENT RECEIVED IT YET .BUT IT SAYS DELIVERED AND I HAVE NOT RECEIVED MY ORDER . I SPOKE TO A CNYTHIA ,CAROLINE , ZINHLE AND THE MANAGER XOLA AS SOON AS IT HAPPENED THEY GIVEN ME THE RUN AROUND AND CAN NOT TELL ME WHERE MY ORDER IS . THEY CANT REFUND ME CZ IT TAKES 24HOURS . I AM TIRED OF BAD SERVICE AND NO ANSWERS AND ALL THEY CAN SAY IS THEY CAN SEND A REPLACEMENT . SO WHAT IS THE POINT OF MR D ORDER NUMBER DFD***4