Terrible Customer Service for missing items paid

I placed an order on Sunday the 1st of May but I didn't receive my full order, which I paid for (#DFD***). I then logged a ticket on the Mr D app and didn't get any response. After that I've also sent two emails, last email I attached photo of the items I received to show that I didn't receive my full order. Today is the 3rd and still didn't get any response. This is very terrible customer response and service from Mr D.