MM
Mpho M

1 reviews | Active since Dec 2017

15 May 2020, 19:41

Supper disappointed. No more

I'm furious and disappointed about the service I've got from Mr D food_delivery & takeaway Vanderbijlpark, Totally unacceptable Covid_19 has affected almost all of us but using people to repair your business it's wrong. On the 10 may 2020 I placed an order through my sisters phone of R222 order DfD***6 using my card for payment, after few minutes they called my sister saying they are outside for delivery only to find out they didn't use my location..they've used the address that my sister normally use which is her work place an thats before lockdown, she told them that's not the correct address I mean there's no way that I can use my sisters work address I dont even know it..somewhere somehow they dont update their systems, they told us it's our problem, the food will be wasted they will have to throw them .Anyway the agreement was they will send my sister a voucher of R222 indeed they did. Guess what.. today 15 May 2020 my sister did another order DFD***4 to use the voucher they've send her. Theres options that asks how you want to make payments she choose voucher even dialled the voucher number no.. they've decided to take money from my account R185,39 Jwang... an how come they still have my account details linked to them, what if that account was empty. I want my money back all of it R222 +R185,39 please, I've placed an order today using Nando's app an I'm soo happy with the service I've got from Nando's they told me the order amount an the delivery amount straight to the point an very simple. Mr D Food I thought you making things easy for the nationa but no , you just added my stress an frustrations on this lockdow.

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