Shocking treatment from Mr D

Last week Friday I ordered a delivery from Mr D. My bank account was debited and the voucher used. But the food was never delivered. After many complaints, they finally responded and assured I would be reimbursed. A week later and I am still waiting for the reimbur*****t. The treatment is shocking and it's as though I'm not a valued customer. I'm past this and just want to be reimbursed money I paid for food I never received. Mr D Food Re: Re: DFD***8 (***)