SH@.. Service MRD groceries

Two orders in a row you change the delivery time line. 1st delivery you inconvenienced me with not delivering key items for a dinner. Thought i will give you another try and what a ****** joke...

Order to be delivered 10:53 that did not take place, called call center waited 7min for a call to be answered, spoke to a agent and advised to cancel if you cant deliver by 11:00 am. Agent advised he will call back. Never happened, this does not surprise me as you dont know how to return calls. Called back again spoke to a lady agent not mentioning names, advised to cancel as i am on route to the shops to buy what i need. Agent advised it was cancelled. Guess what you ****** deliver the order when I am not at home. Now your agents incompetence cost me additional funding which is your doing not mine... well so much i will cancel all my MRD and Takealot more stuff... Think you guys need a serious upskilling on customer services and how to communicate and most of all uphold promises