**** service . **** delivery, *********** drivers.

On the 26 September 2025 around 10:45 I placed and order to be delivered from BURGERKING RONDEBOSCH , my order value nearly R600.00. Firstly, there seems to be a major issue with the delivery app , the driver does not move on the map , call or message when close by .(poor communication) drivers do not adhere to delivery notes and can hardly speak basic English.

Secondly my order arrived about 11:35 am ,and when it did , the parcel was delivered in the most ********** state ever . Cool drinks smashed -aĺl leaking , straws all soaking wet . The entire bag at the bottom soaking wet because of the 1 drink that got completely emptied on the journey . 1 of My loaded chillies fries wet too. Threw it in the bin I didn't even take a picture.

After unpacking the parcel there was only 2 condiments in the bag 1 mayo and 1 tomato sauce . For a entire R600 order .? What in the peanut butter fudge ?

Moving on . After I told the driver that my order is damaged he didnt even try to explain himself I mean how could he if he cannot even speak English? I showed him the wet parcel and he said "oh must be de driinks" and I walked away .

Lastly , I logged back into the app logged a query and what a useless customer rservice team , I have submitted all images rep**** to the mail . Blue tick With a automated email to re submitt . **** off .