1 reviews | Active since Feb 2025
- REPULSIVE and DISSATISFACTORY Service from MRD.
Within a week I have complained twice about MrD accepting orders and later canceling them for ****ty reasons. I placed an order last week Thursday for items from Pick N Pay. Without any notification the order was canceled because there were no drivers that could accept the order. I had to WhatsApp them only for them to not fix an issue with my order but "credit my wallet" and got smacked with a R50 "sorry for the inconvenience" coupon. Today I decided to order something from KFC and the same thing happend this time it was due to weather conditions. It's not even raining and even if it was there would be a delay and not an order cancelation. Spoke to Kristen who couldn't wait to get me out of the way without assisting me. This is not the first time this happend, but I am particularly disappointed and ****ed at the occasions because they just provide senseless reasons why they can't deliver. Right now I am not assisted with order nor a credit. Bare in mind I am fed up with credit wallets because it an never ending trap where I'd have to buy something again from them only to get thee worst service ever, if not a refund that takes days. This isn't about the items ordered, it's the disrespect that comes with it. I mean to just take my order number and information I have provided not a mere R50 coupon for their lousy service. What's R50 compared to the money I spend on your business monthly. I expect some sort of communication from you because clearly I wasn't taken serious when I complained through your *********** agents.
