Refund

So does this mean that I will not be refunded for the food that I did not receive..... The delivery was only R10 so can't u reimburse me the money for my nando's order..... What happened to my food then?

It's not the first time I order using Mr D using the same address and this is the first time I have experienced this...... I want my food then..... I was busy communicating with the driver and on our chats he did not say that he has arrived.... I then received a call from the head office saying that the driver is outside but he was not there.....I Want my food