Re: My delivery was incorrect / had missing items - DFD***2 - # ***1

I placed an order with McDonald's via the Mr Delivery App. The order was incorrect and I swiftly lodged a complaint with Mr Delivery. Apart from the order being incorrect, the food was basically stone cold. Mr Delivery responded to me and offered an R90.00 coupon for the inconvenience but I demanded that I be refunded in full. The customer service department just sends me an automatic response every time I attempt to follow-up on my query to be refunded.

I use the app quite frequently and I'm happy to support Mr Delivery, but I expect refund to be issued otherwise I will move to Uber Eats instead.