R50 Voucher Customer Service Sucks Mr D

Im terribky heartsore to say that I have become disappointed in Mr Delivery Polokwane.

They are the delivery service and "middleman" between the public and service providers. We thank you for the service BUT...

My husband and I often make use of their services. We knowingly pay more for the food items from contracted food suppliers (restaurants), we pay R15 for delivery and we tip the driver. No problem. BUT, it's quite often that it happens that the orders are incorrect. Specifically KFC has had it wrong, twice in two weeks. The most upsetting part is that Mr D just shoves a "R50 voucher in the hand" and that should make it "problem solved". The problem is NOT SOLVED! We keep getting the incorrect orders and a R50 voucher does not fill bellies at 8pm at nighy. I feel very upset. Mr D should make it their responsibility to take it up and resolve the matter with the food suppliers. They should keep it in mind that they (Mr D) wouldn't have a business if it wasn't for consumers making use of their services. I insist that Mr D look into this matter and get KFC (and other suppliers of food) to respond and stand man for their mistakes. We had to go out and buy other (extra) food, once again.

This does not work, and a R50 voucher that you can only use next time when u order and have to pay R15 for delivery AGAIN helps absolutely NOTHING!