Quality of service of Mr Delivery on a steady decline

I am writing a review for Mr Delivery because at this point, I feel as though I have no choice? The service offered by Mr Delivery has declined in quality. It is so bad now.

About 2 weeks ago, I wanted to place an order using Mr Delivery. There was a voucher I wanted to use and it kept saying voucher error.

When I tried to ask for assistance through the Mr Delivery whatsapp number, it took Jada a full 30 minutes to respond to my query.

When I didn't respond promptly, she closed the chat after 8 minutes.

The following week, I ordered pizza using the Mr Delivery app. The driver got lost because of a GPS error and I waited for more than an hour for my food.

When the driver arrived, he made it seem like it was my fault he got lost, even though my address was perfectly and correctly stated. Furthermore, he was in his car. He refused to get out of the car to give me my food because and I'm being serious "I didn't tip him".

Finally, today I tried to place an order on Mr Delivery.

Again, I tried to use a voucher and it said that the voucher was currently inactive.

When I asked for assistance using the Mr Delivery whatsapp number, Aaron told me that the vouchers are based on a first come first serve basis and are limited to a specific number of people.

Literally no where on the site do they communicate this about this specific voucher.

I have seen vouchers that say "limited to the first 100 customers" or something to that effect. But this particular voucher only said: one use per customer. That's all.

I'm really at my breaking point with Mr Delivery.

And I'll be moving on now and seeing what Uber Eats has to offer.