Poor service/No delivery

Today I ordered from Mr D using their App. Driver phoned me telling me that he's by my address and there are no houses there. I told him he's by the wrong address and have him the direction by driver chat. Then the next thing my order was cancelled and TD that I will n refunded. The refunded R59 instead of R117. Called their 087 number and spoke to Liviwe. He told me that the driver said I was not at home which is a lie, he went to the wrong address. This is the third time I have to deal with such a situation. The first time their driver arrived after 2hours. It's better to go the shops and but cos these delivery companies are *********** and their drivers lie.