Poor Service - (stole my food)

On Sunday 1st September 2024, I ordered from Ocean Basket Blouberg. My order total was R282,50 the driver collected my food and then canceled my order "because he couldn't find my house". So he left with my food and they still charged me for it. Mr Delivery has not refunded me after numerous emails. Their service is terrible and they take the food that you ordered. So you basically pay for their food.