**** Poor Service

<p>after placing my first order with Mr D. Which I thought would be a quick and easy process, and fair enough it was, ordering was a breeze and taking my money out of my account no problem either. Now for whatever reason the order was not placed with the store and thus left me with no money and no food. Call the contact center only to be told my refund should reflect with in 1/2 working days. So I'm left with no food, no money and all the contact center is say sorry but "unfortunately there's nothing we can do." So a company of this stature who probably experiences hiccups like this on a regular basis does not have a single plan B for their customers? I'm sorry to say but that is **** POOR. All I wanted was food. Take your heads out of your ****s and start thinking about your customer experience instead of filling your bank accounts. This was thankfully my first and last ever Mr D experience. </p>