LM
Lee M
1 reviews | Active since Feb 2018
14 Dec 2024, 16:34
Poor customer service
The worst experience. I placed an order 2 hours ago and no communication or update on the app is given in regards to the progress of my order. I tried calling twice to no avail and when someone does answer they remain silent and then end the call. Mind you I'm using my airtime meaning my money to get an update on my order. This is extremely frustrating and the customer service is just awful and I'm highly disappointed with the service I'm getting lately!
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Lee M's updateReviewer Update
14 Dec 2024, 20:013 hours later after my first complaint and still no feedback. Calls still get ignored and when you finally get through to an actual human, they sound half asleep and pretend to not be able to hear, go silent so they can then hang up and not do their actual job. What happened to customer service? Like what am I suppose to do to get proper communication from you? I now don't have my order as the store canceled due to the fact that they are now closed so what must happen cause I'm highly disappointed and beyond frustrated with the treatment I received from you today! I need answers and my money back in full this is unacceptable!
LM
Lee M's update14 Dec 2024, 20:01
Reviewer Update
3 hours later after my first complaint and still no feedback. Calls still get ignored and when you finally get through to an actual human, they sound half asleep and pretend to not be able to hear, go silent so they can then hang up and not do their actual job. What happened to customer service? Like what am I suppose to do to get proper communication from you? I now don't have my order as the store canceled due to the fact that they are now closed so what must happen cause I'm highly disappointed and beyond frustrated with the treatment I received from you today! I need answers and my money back in full this is unacceptable!