Pathetic Service

The driver made my food fall out in his bag,i refused to accept the order. When I question the driver about my refund he says it will be processed by Mr D office. Upon calling Mr D ,Inga Bangilizwe tells me I will not receive a refund unless the driver changes the status.

I would like to understsnd how this is the clients problem that Mr D employes *********** staff who are unaware of the processes of the company they employed with.

In the meantime customers must accept poor service and have their money taken/****** because you refund depends on the driver changing a status.

I WANT MY REFUND AND I WILL NEVER MAKE USE OF YOUR SERVICE AGAIN