PATHETIC SERVICE

I AM STILL WAITING FOR THE DELIVERY OF MY CARD FROM FNB, EVERY TIME YOU CALL THEIR CALL CENTER THE AGENTS WILL DROP THE PHONE ON YOUR EAR, PROMISE TO CALL YOU BACK OR DON'T HAVE A PROPER ANSWER TO GIVE YOU, THE ENTIRE WEEK HAS BEEN SO FRUSTRATING TO GET MY FNB CARD FROM THEM, THEY MADE ME WAIT THE WHOLE DAY AT WORK AND PROMISED THAT THEIR DRIVE WOULD COME BEFORE 5PM, I WAITED TILL AFTER 5PM AND UPON CALLING THEM WAS TOLD THEIR DRIVE WAS HAVING ISSUES WITH THE CAR HE WAS DRIVING, THEY PROMISED THE DELIVER WOULD BE MADE AT MY HOME PREMISES EARLY IN THE MORNING THE NEXT DAY BUT NOTHING STILL NO DELIVERY, I PHONED THEM AND SPOKE TO A MELISA WHO SAID SHE NEEDED TO SPEAK TO A SUPERVISOR AND WOULD CALL ME BACK BUT SHE NEVER DID, THE SERVICE IS SO BAD AND FRUSTRATING AND LEAVES SO MUCH TO BE DESIRED.