PATHETIC SERVICE!

I have been a loyal customer of Mr Delivery for years.<br> <br> However, Incomplete orders seem to be the norm for Mr Delivery, Tokai.<br> On Friday, 12/02/15, I placed an order for my family. Once AGAIN, they delivered an INCOMPLETE order - resulting in my daughter not having supper ! The driver only brought half the order.<br> <br> As soon as I noticed this mistake, I called the branch (while the delivery guy was at my home). A young female answered, and I explained the dilemma to her. She said that she would send a driver immediately to collect my daughters Steers Meal and that she would call me back shortly.<br> <br> By Monday, I received NO call and NO delivery!!!!! Needless to say my daughter had NO supper.<br> <br> It's evident that Mr Delivery isn't into 'Serving Customers' at all !<br> <br> I sent an sms rating their service as 'Swak' - I then got a call yesterday (Monday) from the same young female (Chantal). NOT MANAGER.She said to me, 'sorry for not calling you, the driver messed up.'? That's it!<br> <br> She then asked if she should have the Steers Meal delivered to me yesterday (While my daughter was at school) and wanted me to pay for it, she will waive delivery fee - This is absolutely ridiculous!<br> <br>