pathetic never ordering from gallitos again

Carmillita.V (Support) <***> 14:08 (7 minutes ago) to me

##- Please type your reply above this line -## Your request (There was something wrong with the quality of my food - DFD***) has been updated.

Your ticket id is ***3.

Carmillita.V (Mr D Food )

Jan 16, 2026, 14:08 GMT+2

Hi Stacey lee August,

Thank you for sharing your feedback regarding your recent order and for allowing us the opportunity to investigate the matter further. Our investigation has found that you have used internet images to log this query. Following a thorough review, we’ve taken the decision to not offer compensation in this instance. We understand this may not be the outcome you were hoping for, and we’re sorry for any disappointment caused. Please note that this decision is final. Thank you for your understanding.

Regards, Mr D Team Carmillita.V

Stacey lee August

Jan 16, 2026, 13:58 GMT+2

thats what i have

On Fri, 16 Jan 2026 at 13:52, Staceylee August <***> wrote: see attached

Attachment(s) Picture1.jpg 9dc2c45a-fae2-4282-93d****67e***.png

Stacey lee August

Jan 16, 2026, 13:52 GMT+2

see attached

Attachment(s) 9dc2c45a-fae2-4282-93d****67e***.png 9dc2c45a-fae2-4282-93d****67e***.png~RF***.TMP

Carmillita.V (Mr D Food )

Jan 16, 2026, 13:48 GMT+2

Hi Stacey-lee Thank you for your feedback regarding your recent order. To help us investigate the issue with the food quality, could you please send us clearer images of the meal you received? This will assist us in resolving your concern more effectively. We appreciate your cooperation! Kind regards Carmillita.V

Stacey lee August

Jan 16, 2026, 12:49 GMT+2

thats what it looked like

Attachment(s) 9dc2c45a-fae2-4282-93d****67e***.png

Stacey lee August

Jan 16, 2026, 12:25 GMT+2

the livers and rice was under cooked tasted like food from a can