Pathetic

I am so disappointed by Mr D. Hi my name is Bafana. Live in Potchefstroom Tuscany Ridge. I’m overly reliant on this MR D app for my meals and drinks. After a long day I ordered some drinks from Checkers to the tune of R600. Funds left my account, but order wasn’t accepted by checkers for whatever reason- the one that was given to me is that the “Restuarant” didn’t accept my order in time.

Look an order can be missed for one of many reasons, employee on the other end could be on their phone or in the bathroom. Resulting in me losing money. Yes money you say will be reimbursed to me. But look I’m now out of R600, 2 days later, and my order never arrived. To whose fault ??? Not mine.

Now Mr D’s solution was to me, place another order and pay another R600 while you wait for that R600 to be reimbursed to you. Now the problem with that is; A) you assume I have another R600; B) you think I’m comfortable risking another R600 and still find myself with no drinks but now R1200 out.

This is serious bcoz imagine if I were booking a flight, your bookings app takes my money, doesn’t give me a flight, and says it will be back in my account in however many days. Now if I don’t have more money I don’t fly ????

What is meant to be a convenient app is now no longer that, it inconveniences me. I easily spend thousands on your app a month. But now I fear placing an order with you guys I’d rather drive out or request an Uber.

It’s 2 days later I was hoping I’d be calm by now but **** I AM NOT!!!!! Pathetic pathetic pathetic.

Did you guys think this auto refund through?why not keep my money, and try resolve my problem rather?

Gosh