Order cancelled by Mr Delivery on 99 min
Ive been living in Kuilsriver for almost 16 years and I was very excited to hear Mr Delivery has apparently started deliveries in the Kuilsriver area. So earlier this evening 12/10/2017, I placed an order via the app, only to get an email a few minutes before delivery was estimated, that my order has been cancelled. When I contacted them I spoke to someone named Micheal and was informed my quiet neighbourhood was deemed unsafe for deliveries to take place after 21h00 even though the restaurant had already prepared my order. I am so puzzled, is doing deliveries not their core function?
Original email -------- Original message -------- From: Mr D Food Orders ********** Date: 2017/10/12 20:26 (GMT+02:00) To: Pearl Ackerman ********** Subject: Tax Invoice for order accepted by The Blue Note Eatery Kuils River (#DFD ********** )
Order accepted by The Blue Note Eatery Kuils River Estimated Delivery time: 21:21 Your invoice details Tax invoice: #DFD ********** Date: 12 October 2017 20:26 Your name: Pearl Ackerman Your contact number: ********** 279 / ********** 809 Delivery from: The Blue Note Eatery Kuils River Prep time: 30min Delivery to: house, 28 Carwell Street Highbury Kuilsriver or, 32 Falstaff Street, , Cape Town, Western Cape 7579 Delivery instruction: NB - 28 Carwell & 32 Fallstaff is on and the same house. Please hoot at the brown wooden gates. Delivery performed by: MRD Food HQ The Blue Note Eatery Kuils River 1 x Bunny Chow Steak Roll & Chips R85.00
------ - R85.00 1 x Chicken Basket R125.00
------ - R125.00 Sub Total R210.00 Service Fee R0 Discount Coupon R-50.00 Total R160.00 Amount due R 160.00 Note: Please ensure you have enough cash when the driver arrives. VAT R-6.14 Thank you for ordering with us. The countdown to delicious chow starts now! Open up the Mr D Food app, go to the Order History section in the menu and track your order real-time as it makes its way from the restaurant to your door. Mr D food Chow Now Have any questions? Please reply to this email © 2017 Mr Delivery. All rights reserved. 12th floor, 10 Rua Vasco da Gama Plain, Fores****, Cape Town. Mr Delivery (Pty) Ltd, Reg *** VAT number: ***. Response email
-------- Original message -------- From: Mr D Food Orders ********** Date: 2017/10/12 21:07 (GMT+02:00) To: Pearl Ackerman ********** Subject: Order has been cancelled. (#DFD ********** )
Order cancelled Something has gone wrong We're so sorry Pearl . There is a good chance that we have been in touch already. In case you have any questions please get in touch by responding to this email. Alternatively you can call us on ********** . Your order details
Tax invoice: #DFD ********** Date: 2017-10-12 21:08:57 Restaurant: The Blue Note Eatery Kuils River Prep time: 30min
Your contact details: ********** 279 / ********** 809 Your delivery address: house, 28 Carwell Street Highbury Kuilsriver or, 32 Falstaff Street, , Cape Town, Western Cape 7579 Delivery instruction: NB - 28 Carwell & 32 Fallstaff is on and the same house. Please hoot at the brown wooden gates. Delivery performed by: MRD Food HQ - ********** 499 The Blue Note Eatery Kuils River 1 x Bunny Chow Steak Roll & Chips R85.00
------ - R85.00 1 x Chicken Basket R125.00
------ - R125.00 Sub Total R210.00 Delivery Fee R0 Discount Coupon R-50.00 Total R160.00 Discount Coupon reversed R-6.14 Have any questions? Please reply to this email © 2017 Mr Delivery. All rights reserved. 12th floor, 10 Rua Vasco da Gama Plain, Fores****, Cape Town. Mr Delivery (Pty) Ltd, Reg *** VAT number: ***.