GS
Gerard S

1 reviews | Active since Jan 2019

07 Feb 2019, 21:00

Order 883240

Order number 883240

We placed an order with Mr d for sushi from Kai Chinese sushi restaurant

Firstly the food was late and there was no communication of this from both mr d or the restaurant. No updating on The app?

Secondly the food arrived with three platers not one of which was correct.

Thirdly half the rest of the order was missing ie the 6 spring rolls.

The first time we called we were informed that the restaurant was running late which is all good and we'll but Inform us we shouldn't be running around chasing up on our order either your app should update or you should call.

The second time I called was to be told that there will be a coupon for the food? Doesn't fix that it's missing or that the guy tried to tell me that we didn't order it all. Plus what sushi place doesn't send soy sauce with there platters???

The third time we called was the final straw as we now had realized that the entire order was in fact not correct. We were then told to email photos of the food to your email address. I do not understand why we must sit typing emails to six different people

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