NOT Mr. Delivery but Mr. Disappointment!

The service from Mr. Delivery continues deteriorating, I feel like a glutton for punishment! This has happened to me several times where I order food and it doesn’t arrive; needless to mention that they’ve already debited my account. As usual in the past it’s taken more than a week to get my money back.

My gripe is you need to continually call them to find out why my order hasn’t arrived and I get the usual glib response of “oh we’re sorry, we don’t know what happened!”. If you’re “lucky they’ll offer you a measly R50.00 coupon which means nothing because you still have to replace the meal; doesn’t deal with the waste of time and inconvenience; more so the airtime spent to trace the food and driver! There’s a sense of entitlement to customer loyalty I find deeply annoying.