Not happy! Just read, DO SOMETHING AND CHANGE YOUR SYSTEM.

I have bought from a couple of restaurants for the past 2/3 weeks using MR Delivery APP, and my orders have come incomplete with items bought, of which I escalated on your app (I'm certain you have records of my recent queries with you). X3 or so of those orders, the refund vouchers are only valid for a freaking 1 day... This is bull****, It is not ****ing fair because I bought it with my ****** money and on my own time, not given a turnaround time of 24hrs to use the voucher or I pretty much forfeit. **** that Mr Delivery!!! Why the hell would you remove a good system prior to this **** one self-serving one, whereby you (MRD) get to keep my money. Before my account would be credited with funds for the missing item to my Mr D profile and I can use the funds whenever I want to use the app to place an order again... Ya'll are cheating us as it is not the fault of the customer but the ****en restaurant!!! And fix your customer service agents with skills on how to offer excellent customer service. I spoke to a Rebecca on 13/01/2024 @ around 16:48 and she was not helpful at all and kept quiet in the midst of expressing my distress with my order # DFD***. Recent orders of the past weeks that I have done had incomplete items and I have sent images and got vouchers that I never had a chance to use because they expired in 24hrs.

****en credit my account and allow me to use my money in my own time,!!! You are cheating me with my money Mr D!!!