No Driver Assigned to Collect Food after 1 hour

Good day,

Your service is pathetic.

After having phoned you 4x times regarding an order which was 'still being prepared' after 1 hour, it became apparent that no drivers were available on your side to collect the order. Yet, on your app, you are blaming the restaurant?

I have now AT LAST managed to cancel the order.

I have received credit on the app. Yet, if no drivers are available, where must I now order food? You guys are misleading and you service consultants enjoy putting you on hold for minutes long, should they not wish to rectify the situation.

This will also be posted on HelloPeter.

If Mr D is at fault for never even assigning a driver, why is the restaurant to blame? Who is covering the costs of the food they prepared?

You are truly sly.