No delivery

I ordered food from pizza perfect crowhthorne last night to be delivered by Mr delivery. After waiting over a hour nothing happened and called pizza perfect crowhthorne *** there was no answer. I eventually had to drive and fetch my own food. When I got there, no attempt was made for any delivery. My order reference number is DFD***. I insist on a full refund of over R380 or I will take the matter further to social media platform and consumer protection act. My contact number and email address is *** and ***