Never received my order

I had ordered supper for my family and myself on the MrD app on 01 Sept 2024. The order was said to bw delivered by 25-30 minutes as we are not far from the restaurant. By over 1 hour there was still a no show therefore I reached out to the support team and was told that the driver was on his way. By 10 minutes later there was still no show and I'm literally 4 minutes away from the actual restaurant. I tried contacting the driver and was unfortunately unable to as he marked the order delivered and completed. This time it was 9 p.m and all restaurants was closed by the time we couldn't go nor reorder. I simply lodged this and was refunded. This was not the first time that this had happened and I am highly disappointed. I am definitely unsubscribing from this useless app.