MrD - ****

I placed an order with them on the 9th of April. Money was taken out of my account for the order. I waited for hours then eventually called the restaurant whom to my surprise told me that there was no such order with them. I reached out to their customer support who let me know that the money was sitting in my MrD wallet. On that same day I requested a pay-out. I was then informed that the payout would take 3-5 business day. Tomorrow marks a month since I’ve requested my pay-out. I am playing email ping pong with support agents who lie about having sent the money to my account but refuse to give me a POP. They are requesting my bank statement, for what? I have no clue because on that same day, I shared proof of the money leaving my account.

0/10 would not recommend. Customer service sucks! If you can, stick to UberEats. They’re swift with their responses & will never make their muck-up your problem.