MR NON-DELIVERY!

Mr Delivery sent the following promo: Get 2X Wrapsta Box Meals for R100. My sister and I were both Mr D app users so we thought after a long day of Fasting, we will treat the family to KFC for supper. We placed our orders on 2 separate phones simultaneously and my sister order arrived within 20 mins. KFC is literally 2km from our house so there should not be any issues. Boy was I wrong! I placed my initial order #DFD ********** 0 at 19h11 and I'm still waiting for our food. It's insane how a delivery company can get it wrong on so many levels where it starts with the driver going to the wrong address. He goes to 5th avenue instead of 5th street. I direct him to where he needs to be. 15mins later, I call again and he is in 15th street. I once again explain how to get to our house and this time I see him coming because I'm standing in outside in the ice cold winters night and he drives right past never to be found again. I called Belinda at the call centre who was usesless because 20 mins later and she still didn't call me back nor find the driver. So I call again, she then cancels my order and places a new one. This time we get a call from Andrew at Mr Delivery Rondebosch telling me his driver is at my gate roughly 30 mins later. I was standing at the gate with the door open when the call came thru so I told Andrew there is no driver here. Only to discover, once again, the driver went to 5th avenue. Andrew was rather ****y and unhelpful with very little people s****s so he wasn't bothered when I wanted to cancel the order 15 mins after waiting for the driver to arrive after giving directions yet again. By this time, it was after 9pm and we were famished, angry and so disappointed. We decided to drive to KFC ourselves instead and buy supper which I suppose serves us right for wanting to make use of a promotion. While in the drive queue we received a call from Mubeen from Mr Delivery wanting to confirm our cancellation. This guy was a piece of work. He did not care one bit that we were unhappy clients and just stuck to his script. Well done on annoying your customers even more. The cherry on top is that nobody from Mr D contacted me subsequent to this ********** experience. I just received a measly R20 discount coupon off my next meal. Hilarious to say the least! I have deactivated my account and deleted the app and will never use their services again.