Mr Delivery Worcester/ Burger King Worcester

I wish to bring to light a deeply concerning experience I had with Mr Delivery when I ordered from Burger King on Friday, 29th September 2023.

Upon the arrival of my food, I was immediately alarmed to see a car with two individuals inside, both of whom and their vehicle were in a notably messy state. It appeared as though these individuals may have been living out of their car. The state of hygiene was immediately noticeable and quite frankly, unacceptable. There was a distinct and unpleasant odor emanating from the vehicle and the occupants, which left me highly doubtful about the cleanliness of my delivered food. Hygiene, especially when it comes to food handling and delivery, is of utmost importance to me. Due to these concerns, I felt compelled to dispose all of the food I had ordered, as I did not consider it safe for consumption.

I find this level of service, especially the apparent lack of hygiene and professionalism, deeply disrespectful. When ordering food, especially from renowned establishments such as Burger King, one expects a certain standard of cleanliness and professionalism. This incident was in stark contrast to those expectations.

I trust that this feedback will be taken seriously. I look forward to a response from both Burger King and Mr Delivery addressing this matter. For your reference, my order receipt can be found on my app.