Mr Delivery very poor service

Mr Delivery got my order wrong and this is the response I got. (Mr D Food )

Feb 28, 18:24 SAST

Hi Wouter Thank you for contacting MrD Food Unfortunately, we will not be able to assist without any images, however, should you have a query of the same nature in the near future, please do take images and forward them to us so we can be able to assist. Kind Regards Lindelwa

Really poor service