Mr Delivery so called good service

If I could give 0 stars it would be to much. Placed an order at 14:00 and 2 hours later still not picked up. Cancelation of the order took 5 minutes. To get refunded in your bank account will take 5 to 7 working days, yet you have to pay immediately for your deliveries. Really pathetic service. Don't blame the store as they have placed the order. It the so called delivery service delaying it. If I can stay away from this place I would.