MR Delivery. Poor Pathetic and rediculous with their apologies

In the past 3 months i have had serious issues with Mr Delivery. Orders that were incorrect, food that was delivered in a catastrophic condition, food that was of poor quality, and much more. All that gets done is a R20 viucher here and a R50 voucher there for the inconvenience. Tonight's food is atrocious. Food all ovet the boxes. And had even fallen out of the packaging. I called the place whete i had ordered food from and asked that it be collected for refund. They stated that all food was given to delivery person in good condition. I made contact with Mr D and noe they are ignoring me. Pathetic service truely. Do the expect me to eat the food like a dog from the cardboard?