Mr Delivery Poor Customer Support and Account Suspension

One day when I decided to order as usual on the Mr Delivery App, I was met with a strange message which said that my account was suspended. Now Mr Delivery does not have any means of communicating with the customer to enquire about this situation. I did not receive any email or notification of the suspension nor the reason which is unprofessional. Furthermore, I attempted to contact them through email and I was met with a response saying that my account was suspended due to '********** Activities' reported by my bank. I was advised to contact my bank to clarify the situation.

I contacted my bank and they informed me that there was no ********** activity on my account and that they did not report it to Mr Delivery. I relayed this message to Mr Delivery last week and I am waiting a reply. ********** service and a poor level of customer support.