Mr delivery i will never use again

I ordered on the 24th of march food via MrD app. The time of arrival was to be at 18h36. When i asked the driver where he is at 18h40 i got bo response. I asked again 10min later still no response. The food came at 18h56, it was lying on its side and one of the packages were broken with food laying all over in the plastic carrier bag. I logged a complaint and each time i get an automated response or someone asking me for photos I've sent through multiple times. On the 26th i called in to follow up and the gentlemansaid as they could see only one package was damaged they will only look into that, not caring that the rest of my food was all tumbled and disgustingly presented. Mr. D FOOD CAN YOU PLEASE REFUND MY PURCHASE AND THE TIP OF THE DRIVER, U ARE MOST WELCOMED TO FETCH THE FOOD IN MY DIRT BIN AS THATS WHERE IT BELONGS AFTER YOUR DRIVER HANDLED IT.