Mr delivery driver screaming at husband and wife

I am utterly disgusted in this company!! Their drivers are the worst but tonight I received the worst service ever. So I decided to order spur and left clear instructions (I've had food delivered to my address a few times, not sure how some drivers get lost and how some easily find my address), anyway tonight this driver got lost and kept screaming at me on the phone. Every time I would phone then he would scream and hung up. I stood outside in the ROAD in this COLD weather waiting for him. I clearly told him that he was on the wrong side of the road that I live in and he kept saying I gave the wrong instructions. Not sure how because I've had orders delivered here multiple times. Anyway I eventually got frustrated because it was extremely cold so I asked him where he was as I was going to drive to him and then he hung up again. My husband then came the shop and I gave the phone to my husband and told him to phone the driver. He did that and the driver kept screaming and hung up. We sat in the parking and eventually heard the s****** hooting loud in the road like a maniac. I then asked my husband to fetch the food as I didnt want to lose my cool as I'm pregnant and losing my cool was not good for the baby. My husband then fetched the food and the driver screamed SO loud at him and eventually gave the food. I then asked my husband why he never stopped the guy and he said it was because he never wanted to cause a scene. Mr delivery service is so pathetic because all you get is a damn automated response with no remorse shown. I am disgusted and I'll literally be telling everyone I know about this pathetic and disgusting service delivered by the driver and the company. As I sent feedback about the service, i received another automated email from an agent with a R20 coupon code, like what even!!