Mr Delivery does not appreciate my business

I ordered via Mr Delivery for a burger king order at the tygervalley mall - which did not go through due the SYSTEM GLITCH from Mr Delivery side R177 worth

The order was declined and I was told the funds are reversed and I can order again tomorrow using my Funds

1. Mr Delivery is an online platform why on earth would they not be able to refund and for my funds to be available immediately obviously because its a food order which is ASAP

2. They offered me a R50 voucher but I had to become irate and requested to speak to a manager "Lynn Robertson" who was rude and had no empathy whatsoever along with her agent who lacked the customer service value of being on the customer's side.

3. I am hungry as we speak I used my last funds and now I am left with not enough funds in my bank to assist me because of all the inconvenience caused by Mr Delivery failure to remove Burger king from the list of Restaurants

4 This should've been dealt with more care since its not supposed to occur and I should've been sent another order to assist me with purchasing my lunch

Appalling service, It might not matter to them because I am only 1 voice, but if they even checked I am a loyal regular customer and they just lost my business