Mr Delivery delivering to the wrong adress and thereafter canceling my order

Mr Delivery arrived at the wrong adress, when I phoned the driver to explain that is not the correct adress, he put the phone down in my ear. When I waited 5 minutes the difference between the two adresses, he said that the office said to wait. I told him I was on my way then. When I put down the phone, I got an email that my order could not be delivered. As when he heard I will be there within 5 minutes. I then got in my car to go to the other adress immediately, there was no one there and I did not receive a credit.

Then I tried to email customer care with the response that they no longer use the email adress I should use the app help option, then I phone the number provided with this number does not exist.

Their poor communication led to me losing R 200, for no good reason. I will be deleting their app immediately and never make use of their services again.