Mr Delivery ******!

On the 28/02/21 I put in an order and it was accepted and money left my account. I then got an email saying there was a problem with my order. I never got the food nor a refund.I have emailed 5 times and gotten the same automated response that the will look into it. My money is gone, possibly for. Most useless customer service I've experienced in a long time. Will deactivate my account once I get my full refund for the food I never received!